Inclusive Design for Real People
Digital accessibility from a disability perspective.
Schedule a Consultation
Use our scheduling tool to set up an appointment.
Blogging
Visit our blog to Read more about accessibility and disability culture
Portfolio
View examples of our trainings content, accessibility audits, and disability topic articles.
Our Services
Documents
We can help you audit your documents for accessibility and plain language and provide technical assistance on creating accessible documents.
Professional Development
We train individuals and teams to understand disability culture and accessibility and usability for individuals with disabilities, as well as provide further guidance on specific skills and application.
Web and Mobile
We will work with you to insure that your website and applications are not only WCAG compliant, but also user-friendly through Manual screen reader testing
testing with access technologies.
Who is SM Accessibility Consulting?
Sarah Massengale is the owner and founder of SM Accessibility Consulting LLC, a woman and disability owned company specializing in accessibility auditing and usability testing, inclusive design consultation, and a variety of disability and accessibility focused trainings. She is also an editor for the Top Tech Tidbits newsletter, a member of the National Federation of the Blind of South Carolina Board of Directors, the IAAP Global Leadership Council, and the National Advisory Council for the Rhonda Weiss Center for Accessible IDEA data.
Born totally blind, Sarah has over 20 years of lived experience and expertise with disability perspectives and Access Technology. An IAAP certified CPACC and ADS, she presents at conferences such as the CSUN Assistive Technology Conference and M-Enabling Summit. Her favorite passion project is working with Into Design Systems, a community of American and European designers with whom she conducts frequent workshops on accessible design systems and components.
“Sarah is a tireless advocate for people with disabilities and for global accessibility. She notices the little things that make a big difference and is not afraid to bring attention to inequities and barriers to access. I highly recommend Sarah. She is an asset to any team!”
Amy Shapley-Farrell, MA
I have learned so much from Sarah, she is a fantastic digital accessibility trainer and consultant. Sarah’s approach to training and consultation is to help the client not only understand what the barrier is and how to remove it, but she will also take the time to explain why its important from a usability perspective. She helps her clients reach not only for compliance but empowers them to strive for true equity. Sarah is professional, unendingly patient, and kind. I confidently recommend working with Sarah, she is a true gem!
Amanda Noyes, MPS, ATR, ADAC
I had the opportunity to collaborate with Sarah on several national, federally funded projects. Her expertise in digital accessibility and best practices allowed us to create effective training, perform essential reviews of materials and websites, and achieve successful project outcomes. I am blown away by her level of knowledge and her ability to take complex, technical concepts and present them in a way that the public can understand. She can easily switch from designing and delivering training intended for hundreds of users to submitting complex accessibility reports to federal agencies. I cannot wait for another opportunity to work with Sarah again.
Sandra Breitengross Bitter
Why Choose Us
Lived Experience
I am a blind, queer, neuro divergent white woman who has worked formally in the digital accessibility space for just over three years. These intersectionalities play a huge role in defining my approaches to digital accessibility and inclusive design.
Usability-focused
The work doesn’t stop for me when the work-day ends, because I live in the inequity I fight for every day. I am often known for giving guidance that can feel contrary to “best practice” ,because let’s be real, best practice is often written by white, straight, non-disabled people. At the end of the day though, what matters to me is that digital experiences are accessible and usable to everyone; that all people see themselves represented in digital content; and that we each achieve true equity on this big place we call the internet
Disability-First
At SM Accessibility Consulting, disability isn’t an afterthought—it’s our starting point. Our work is grounded in lived experience, starting with our founder, Sarah, a queer, blind, and neurodivergent woman. That perspective shapes every audit, training, and recommendation we deliver. We don’t guess what inclusive design looks like—we’ve lived what exclusion feels like.
Start your accessibility journey today!
